Get Paid to Make Cool Stuff

ABOUT LLT GROUP

We Strategize. We Market. We Brand. We Develop. We Do Great Things.

Ranked #92 on the Inc. 5000 of fastest-growing companies, we are a personable, balanced and hard-working boutique agency. Our footprint goes well beyond the Chicago-suburban feel of Naperville. In fact, 48% of our clients within the last year have been outside of Illinois. We have projects ranging from simple public-facing websites to large enterprise portals that help support thousands of users and a myriad of tasks. We are a fun, energetic culture located in the heart of downtown Naperville. We’re the good kind of crazy.

Endlessly curious, creatively inspired and strategically-minded. Our team speaks 7 languages but shares the common tongue of hustle + passion.  Come check out the LLT team at: www.llt-group.com

The successful candidate will lead the sales success of the agency’s services and products, focusing on achieving goals through lead generation, lead closing, and earning a high level of customer satisfaction. The ideal candidate for this position will have experience and a passion for web design and development, usability, and digital marketing.

RESPONSIBILITIES

• Develop a thorough understanding of our services and technology solutions
• Prospect through networking, phone calls, email, and social media
• Follow up with existing clients on a quarterly basis, and review clients bi-weekly with project managers
• Follow up with past clients
• Follow up with strategic partners
• Develop new strategic partnerships
• Find RFP opportunities
• Review RFP opportunities with President for go/no go decision
• Follow up on selected RFP requirements with potential clients
• Research potential clients and provide summaries to team
• Attend applicable networking events to uncover new leads and prospects
• Work with the team to develop and execute a marketing plan
• Work with the team to ensure all written materials are accurate and effective
• Present and create dynamic and engaging presentations to potential clients
• Develop pipeline of qualified leads through personal initiative, planning, and execution to achieve annual sales targets
• Track and update leads in CRM system
• Demonstrate effective customer-oriented sales skills, exceptional relationship building and qualifying skills, group presentation, and closing skills

REQUIREMENTS

• Established success in sales of web development and marketing services preferred (5 + years)
• Ability to demonstrate an understanding of technology
• Interested in learning to conduct software / focused-product demos and informational webinars which will demonstrate applicant’s understanding of offerings
• Ability to clearly communicate and build trusting relationships with employees, customers, industry influencers, and management team
• Ability to give engaging and dynamic presentations to prospective clients
• Ability to achieve sales targets through effective questioning, listening, qualifying, presenting, and engineering agreement
• Ability to accept change, maintain flexibility, innovate, and demonstrate high levels of emotional maturity to achieve performance goals
• Ability to learn and communicate technical and product attributes and concepts to fulfill customer goals and issues
• Ability to use automated productivity tools to manage pipeline, develop analysis, make presentations, and communicate effectively with all audiences
• Self-motivated and self-directed with a positive attitude
• Demonstrates exemplary customer service skills
• Exceptional verbal and written communication skills
• Strong organizational skills
• Willing to travel to meetings and networking events

COMPENSATION

• Base salary based on experience
• Commission
• Bonuses

BENEFITS OFFERED

• Paid time off
• Health insurance
• Healthcare spending or reimbursement accounts
• Retirement benefits or accounts
• Flexible work schedule

JOB TYPE: Full-time

EXPERIENCE:

• Relevant: 5 years (Preferred)

ADDITIONAL COMPENSATION:

• Bonuses
• Commission

BENEFITS:

• Health insurance
• Retirement plan
• Flexible schedule
• Paid time off
• Professional development assistance

THE SITUATION

Here at LLT Group we have a booming support division for maintaining and providing technical customer service to our clients. This is where you come in. We are looking for someone that can help us optimize and grow the division with our direct help.

This is basically any hosting and / or help desk requests from live or pre-production websites that deal almost exclusively with PHP, HTML, CSS and JavaScript (i.e. 90%+ of sites are WordPress sites that need front-end or back-end alterations).

SKILLS REQUIRED

• HTML
• CSS
• JavaScript
• PHP/Wordpress
• Domain Handling
• cPanel

DAY-TO-DAY TASKS

• Documenting hours for Support-Clients
• Handling issues that bypass the established flow
• Delegate an issue to the appropriate resource
• Prioritizing issues and requests
• Updating legacy sites
• QA Testing
• Launching a site
• Project Scoping
• Performing edits for sites in development
• Managing Logins

LET’S BE HONEST

Right now things are a little discombobulated, but they are easy to fix. We have an extremely lean team managing the process and as a company and culture we want to invest more time in making the experience internally and externally (for clients) better. Don’t get us wrong, our ticketing and support process is working…we are just being super picky about optimizing it.

What we need is someone who is passionate about support, business and helping customers achieve their site goals.

If you are the kind of person that enjoys the challenge of not only technical troubleshooting but growing into a position whereby you take more and more business initiatives on, this is the position for you. We are looking for someone to “own” the support and maintenance division, grow a team underneath them and help to build optimized processes and revenues.

This position will be given autonomy over the division to help make business decisions that drive better service and internal process. It will start with needing resource / team allocation expertise and of course the technical backing to jump in and make alterations when needed.

In the beginning it will include making sure you can jump in and provide technical fixes to clients, but only to help you understand and establish a process that you can hand off to others. We have support members of the team currently, it simply needs a leader.

We expect within 3-6 months the role will grow into having technical support members within the team and many of the responsibilities your role requires is that of leading, planning, strategizing and acting as a director.

DESCRIPTION

Looking for a developer who is both confident and generous in their knowledge of front-end development, and can lead a team to be just as conversent in trending technologies. The perfect candidate would most comfortably fit into the role of mentor and would primarily assist our existing team of PHP website developers to effectively transition into web application development.

This role would not only consist of managing the skills of their team but also patiently steering sometimes adverse personalities to an individual’s strengths and helping those individuals focus on successes over the trials that come from a budding process.

With that said, the right candidate would thrive in the beginning stages of a new process and take ownership in helping ground that process and the technologies that best suit the team and their objectives. We’re not looking for someone to come in and dictate—as if the team were inexperienced to start—but instead lead and encourage growth with a warming, positive attitude.

TECH SKILLS

• Ruby on Rails
• JavaScript Frameworks
  • React (primary)
  • Vue.js (secondary)
• Git
• SASS
• Accessibility
• WordPress (optional?)

SOFT SKILLS

Great communicator

• Keeps team well-informed about business and team endeavors
• Communicates clear professional and project expectations
• Motivational and encouraging

Mentor

• Regularly checks on individuals’ comfort in project
• Regularly and patiently helps individuals understand concepts
• Focused on helping team become equally as perficient and reliable
• Able to identify an individual’s strengths and weaknesses, and also able to make individual aware and able to grow and expand on strengths
• Is not overbearing but always seeks to give individuals direction

Optimistic

• Should have a good attitude towards usual business processes and expected project shortcomings
• Able to push through difficult stressors and encourage team to get through them together

Advocate for Team

• Should feel like the team’s shepherd rather than an executive that seldom checks up on team
• Should be focused on helping the team achieve their goals and is regularly aware of the health of the team
• Empathetic

Personable

• Friendly
• Great attitude
• Funny, able to take a joke (probably watches The Officeon repeat)
• Obviously social with the team
• Open-minded

Respectfully Headstrong

• Sticks to their guns when making a decision that will truly benefit and encourage the team, even in the face of initial adversity from the team when they may not have the full picture
• Able to give strong direction and see it through

PRIMARY OBJECTIVE

LLT is actively recruiting a Backend Developer to join our team in Naperville. At a broad level, we’re looking for top-tier talent to help us strategically implement data pipelines and APIs for client-based applications.

This would not only include working in conjunction with our frontend team in a framework like Ruby on Rails or Phoenix, but also building out both RESTful and GraphQL APIs for web and/or mobile consumption. You may even write a serverless function or two. Whatever suits your fancy! At the end of the day, we want youto be the driver of the application and its needs. It’s as much your project as it is the clients.

If it takes you 12 weeks to build out a basic prototype, then go away. We’re looking for self-motivated people that work swiftly and intelligently, as well as enjoy experimenting and prototyping new ideas and technology. We want leaders, not sheep.

RESPONSIBILITIES

• Develop new applications, or update existing ones, in conjunction with project management, frontend developers, and designers
• Ability to iterate quickly on an MVP, taking incremental steps towards the best solution for both our team and the client
• Competence in taking a fully fleshed-out wireframe and turning that into working prototype in a matter of weeks, not months
• Effectively communicate with team members–inside our outside the office–in a transparent and respectful manner
• Assist in managing Heroku staging and production environments; If you’re comfortable with AWS, we’re looking to step up our game there
• Take initiative in improving our software practices and automation, addressing any pain points your facing as a developer
• Keep code easy to maintain and keep it easy for others to contribute
• Qualify developers for hiring

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

• You must haveworked on a production-level backend application, preferably using Rails or Phoenix.
• Proficiency with SQL beyond abstractions offered by ORMs such as Active Record or Ecto
• Ability to build/maintain either RESTful or GraphQL APIs for frontend consumption
• Love for testing that make others question your sanity
• Experience with other technologies and platforms a plus (JavaScript/Node, Redis, ElasticSearch, AWS, React, etc.)
• You can reason about software, algorithms, and performance from a high level
• Strong written communication skills
• Self-motivated and have strong organizational skills
• You share our values, and work in accordance with those values

*** No sponsorship will be offered for this position***

ABOUT THE POSITION

LLT is actively recruiting for a WordPress Team Lead to join our team. Knowledge of WordPress, PHP, MySQL, HTML and CSS is a must. We are looking for top-tier talent to help strategize, visualize and develop client-based websites are comprised of custom WordPress informational sites with thoughtful front-ends. You will be working hand-in-hand in a project team that is comprised of designers, other developers and project managers.

This individual will be looking to have a team grown underneath them, and while in the beginning will be responsible for taking on some WordPress projects the longer term goal is to grow into managing a team of 3-5 individuals. This team lead will head up the WordPress development division and be expected to help project allocation, work with strategic teams on process initiatives and continually push the envelope when it comes to technical languages.

HOW WE DEVELOP WORDPRESS SITES

We custom design each site in Sketch or Illustrator with our designers in-house and then apply the WordPress CMS to best fit the edit and content needs of a client (knowledge of Zeplin a plus). We look to build intentionally client-focused backends that will help them more easily manage content within their organization. This often includes the responsive developed decisions being left up to the developer.

What this means is that we are looking for someone that can use best judgement and exercise creativity in building systems.

With that being said there are some obvious requirements that would come with that.

In General:

• HTML
• PHP
• CSS & SCSS
• JS & jQuery
• Git
• Chrome Dev Tools

WordPress Specific

• WordPress Core
• Developing and Deploying Completely Custom Themes (that means no plugins and no themes…even starter themes)
• Hooks, Actions & Filters
• Able to Develop Custom Plugins
• Local WordPress Environment